Run smarter with Long-Term Service

Ensure performance and availability over an asset's lifecycle.
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Long-Term Service
Because outages are costly

Energy Vault leverages asset and fleet level data to plan ahead to maximize uptime. We target maintenance windows least likely to impact revenue potential. Our long-term service agreements meet customers where they want to be – both now and in the future – by recognizing and balancing tradeoffs between cost and levels of risk management.

Customer choice

Choose among three levels of service scope to best suit your project or fleet needs.

Adaptable add-ons

Expand with augmentation, asset monitoring, flexible guarantees, and other options.

Why Long-Term Service

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System Performance

Maximize availability and revenue potential by optimizing planned maintenance windows.

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Risk Management

Navigate uncertainty with preventive and corrective maintenance, performance guarantees and support.

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Peace of Mind

Get assets back online quickly when the unexpected happens.

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Flexible Scope

Select a level of service and add-ons that aligns with your cost and risk management goals.

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Cost Certainty

Ensure your desired level of service is performed with long-term pricing agreements.

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Remote Monitoring Support

EMS supported service, from on call to 8x5 to 24x7, with training options.

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Hardware Maintenance

From preventative to corrective maintenance, targeted to windows that minimize lost revenue.

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Performance Coverage

Extended warranty and guarantees for availability, capacity, and round-trip efficiency.

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Add-Ons

Flexible performance guarantee, augmentation, revenue optimization and asset monitoring.

Long-Term Service
Features and capabilities

Performance and availability are essential to realizing an asset’s revenue opportunities and being on when prices spike. As risks – and the costs to address those risks – evolve over the lifetime of an asset, having an operations and maintenance partner can enhance future cost certainty while optimizing revenue.

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Request a meeting?

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Contact sales team?

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B2B examples

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Download the
Long-Term Service datasheet

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Frequently asked questions

This section includes comprehensive answers to the questions, eliminating the necessity to give constant support and will save your clients time.

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